Isn't document management too expensive for law firms?
What if I don't want to jump into something big?
What if I hate to hassle with technology?
What if we already do document management?
How can a small firm afford document management?
Why should I trust Pinika with my documents?
What makes Pinika different?
There are companies that scan documents. There are companies that sell software. Pinika does more. Pinika takes all the difficulties associated with document management off your hands and returns organized information. You spend your time managing the information, not the paper.
Pinika does more than sell pieces of the document management process. We do the process for you — from scanning to indexing to software to access to storage. Your paper documents are converted to fully searchable electronic files already organized by the specifications you provide.
You hand us a box of documents, and we will give you back logically organized images and information that is available electronically from anywhere with Internet access 24/7/365.
Isn't document management too expensive for law firms?
Document management is an unavoidable expense. Even if you only work with paper, you must manage your case documents, and it costs money - for photocopying, sequence numbering (Bates stamping), indexing, searching, filing, and so forth.
When compared to the cost of using paper — and when compared to other types of electronic document management — law firms have found InQuery surprisingly more than competitive — it actually reduces costs.
We charge a single per image price for everything. Some companies charge in excess of $1.50 per document just for coding. Others charge up to $.50 a page for sequence numbering. All of those fees are rolled into our service for a per image cost that is well below those prices. InQuery's Web-based platform also allows you to work on your cases anytime, from anywhere — making your time more valuable to your firm and allowing you greater freedom in your practice.
What if I don't want to jump into something big?
Pinika is flexible. Because we understand the process of document management — not just facets — we adapt to your specific needs.
For example, you can try the InQuery for Litigation™ Document Management System for just one case. Or allow us to handle your document imaging and use those electronic images with software you already use. Pinika offers you a full service, but not "all or nothing." Use us the way that makes sense for your specific needs.
What if I hate to hassle with technology?
We understand, and that's exactly why we created Inquery for Litigation™. You never touch the technology except to access your documents after they are scanned, indexed, numbered, organized, and hosted on a Web server. For once let technology help you, not control you.
The InQuery interface for accessing your documents is so easy to use that most legal professionals pick up the basics with no training at all.
Of course, we provide training — at no charge. Most clients are proficient with the software after about an hour. If you have a problem, our help desk is available 8 a.m. to 8 p.m. Eastern Standard Time.
What if we already do document management?
Change can be a pain. But your current approach may also be a pain. Which situation fits you?
- If you are trying to do your own document scanning, you might consider the frustration and lost time of using valued professionals for this tedious, detailed task. And you might also consider what you will do if you are suddenly hit with a large case. Where will you find the trained people to do all of the hands-on work?
- If you are using an imaging company that is not full-service, you might consider the time that it takes you to manage thousands of electronic files, convert them to an appropriate format, and then organize them in a way that is useful to your work. That's a significant amount of work before you even begin to prepare your case.
- If you have your documents scanned by one company and your document management software provided by another company, you might consider the bother of working with two vendors when you could be working with one. You've now taken on the additional task of coordinating and managing your documents and technology.
- If you already use case management or litigation support software, you may have found the document management component more complicated than you'd like. Pinika provides document images in a format that supports most case management software. Our service complements rather than competes with what you already use.
What about large firms, where it's hard to get everyone to agree on anything?
Your entire firm does not need to use our service in order for Pinika to help you. We can work on an attorney-by-attorney or case-by-case basis. Try it yourself first. We've found that after one attorney sees increased productivity and ease of use with InQuery, other attorneys in the same firm want to try it as well.
InQuery's Web-based solution is ideal for cases where many professionals require access to case information. InQuery makes collaboration with co-counsel and your client easy and extremely cost effective. With the high-level of security control available within InQuery, some attorneys have found it advantageous to share access to specific documents with opposing counsel, thus eliminating redundant photocopying expenses, document shipping charges, and so forth.
How can a small firm afford document management?
Small firms can't afford not to use document management. InQuery is an excellent bargain for small firms because we charge only for the services you use, and our Internet-accessible software is free.
Smaller firms — even more than larger firms - can't tie up their staff with tedious paper sorting and handling. And they can't compete against the big firms if they don't have the tools to organize quickly vast numbers of case documents — InQuery is that tool!
Why should I trust Pinika with my documents?
You can trust us because we understand exactly how valuable your case documents are to you. Our company was formed by a law enforcement professional and former FBI agent, and we understand that eliminating even one detail can mean the difference between winning or losing a case.
Your documents and our equipment are stored in a secure facility. Our imaging and indexing includes a multi-step quality control process performed by trained staff. Your electronic files are backed up daily and taken off site. Your working files are protected with 128-bit RC5 encryption, the strongest standard for secure web transactions.
We are experts at what we do — document and information management — so that you can be an expert at what you do — winning cases.
Is Optical Character Recognition (OCR) reliable?
Not always. It depends on the quality of the OCR program being used.
InQuery employs only the highest quality OCR technology, which allows your paper documents to become fully text searchable electronic files. Our unique method of high volume OCR achieves a 99% character accuracy rate.
If you have any doubts about our OCR capabilities, give us a sample of your documents. We will image them for you and let you judge the quality for yourself.
What if I don't want to ship my documents off site?
Pinika respects your concerns. If needed, we can send a trained team to do the entire imaging process on site — wherever that may be.
However, it may also ease your mind to know that hundreds of law firms ship their documents every day. Consider how you obtained your documents in the first place — likely your clients shipped many of them to you. If co-counsel needs documents, they have to be copied — and shipped.
On the other hand, InQuery for Litigation™ reduces the number of times that your documents leave your facility. Once your documents have been imaged and returned to you, they do not need to move again. You can give co-counsel and clients direct access to whatever electronic files you want via the InQuery system — which means no more sending paper in the mail and no more overnight shipping costs.